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>Posts tagged customer-service

As a rule, and when we have news to share with you, we have always tended to send you a printed newsletter. We've always taken the view that that is what you'd expect from us – we are printers after all! As a bit of a 'show of hands' we'd like to know if you'd be happy for us to communicate by email (like important news we have to share) from time to time? Please spare 60 seconds to tell us how much is enough – once a quarter, one a month or only when we have something to share? But if you'd only really like to receive print from us – please tell us too! ...

Happy print customers It's always nice to hear customers are happy with a job we have printed for them. We've just had some lovely feedback from Applied Automation who provide innovative automation:solutions, systems and products for manufacturing, marine, homes and commercial properties. We were asked to print a series of invitations for a number of business launches. You can read the feedback and see the bespoke invitations on twitter.       ...

Does this ever happen to you? Now we do love to capture data here Kingfisher Print & Design. I'd almost say it's a skill we've mastered. But we all know if we don't use it wisely it's just a bunch of numbers. We always try to remind ourselves to see through them to find the trends, the kinks in our armour, and our strengths. Where you can pin point that investment and be confident that you'll get the return, remember that there's ALWAYS room for improvement. You don't need to reinvent print to be successful at it, there are enough models that already wo ...

Another day another dollar, is that not how the saying goes? Not every day is a great day in the world of print. With a sickness bug causing chaos in our team, we dig deep in the finishing department at Kingfisher Print & Design to meet the customer requirements - efficient and effective team work ensures we can get the job done. The finishing team have grafted to get everyone's work out on time and as team leader I am certainly grateful to them all. For every print finishing job you need - Paul, Jon, Steve, Richard, Karen, Paul and Karl. And for everything else there's Mas ...